Shipping policy

Thank you for shopping with us. We are committed to delivering your orders quickly and safely across the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA).

📦 Shipping Coverage

We currently ship to:

• 🇦🇪 United Arab Emirates (All Emirates)
• 🇸🇦 Kingdom of Saudi Arabia (All Major Cities & Regions)

🚚 Order Processing

• Orders are processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order is shipped, you will receive a tracking number via email or SMS.

⏱ Estimated Delivery Times

Delivery times may vary depending on your city, customs clearance, public holidays, and courier availability.

💰 Shipping Charges

• Shipping charges are calculated automatically at checkout based on your delivery location.
• Free shipping promotions may apply on selected orders.

📍 Order Tracking

After dispatch, you will receive a tracking number that allows you to monitor your shipment in real time.

🛃 Customs & Duties (KSA Orders)

For shipments to Saudi Arabia, any customs duties, taxes, or VAT imposed by local authorities are the responsibility of the customer unless otherwise stated.

⚠️ Delivery Delays

While we strive to deliver all orders on time, delays may occur due to:

• Customs inspections
• Public holidays
• Extreme weather conditions
• Courier service disruptions
• Remote area deliveries

📝 Incorrect Address

Please ensure your shipping address and contact information are correct before placing an order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

📞 Contact Us

If you have any questions regarding your order or shipment, please contact our customer support team. We will be happy to assist you.